Last updated 6/8/ 2024

This privacy notice for Scrub Perfect LLC (“Company,” “we,” “us,” or “our”), describes how
and why we might collect, store, use, and/or process your information when you use our services
(“Services”), such as when you:

• Visit our website at https://www.scrubperfectcleaning.com, or any website of ours that
links to this privacy notice
• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights
and choices. If you do not agree with our policies and practices, please do not use our Services.
If you still have any questions or concerns, please contact us at
support@scrubperfectcleaning.com.

SUMMARY OF KEY POINT

This summary provides key points from our privacy notice, but you can find out more details
about any of these topics by clicking the link following each key point or by using our table of
contents below to find the section you are looking for.

• What personal information do we process? When you visit, use, or navigate our
Services, we may process personal information depending on how you interact with
Scrub Perfect LLC and the Services, the choices you make, and the products and features
you use.

• Do we process any sensitive personal information? We may process sensitive personal
information when necessary with your consent or as otherwise permitted by applicable
law.

• Do we receive any information from others? We do not receive any information from
other sources.

• How do we process your information? We process your information to provide,
improve, and administer our Services, communicate with you, for security and fraud
prevention, and to comply with law. We may also process your information for other
purposes with your consent.

• In what situations and with whom do we process personal information? We may
process information in specific situations and with specific categories of individuals.

• How do we keep your information safe? We have organizational and technical
processes and procedures in place to protect your personal information. However, no
electronic transmission over the internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorized individuals will not be able to defeat our security
and improperly collect, access, steal, or modify your information.

• What are your rights? Depending on where you are located geographically, the
applicable privacy law may mean you have certain rights regarding your personal
information.

• How do you exercise your rights? The easiest way to exercise your rights is by filling
out our data subject request form available here, or by contacting us. We will consider
and act upon any request in accordance with applicable data protection laws.

Want to learn more about what Scrub Perfect LLC does with any information we collect? Click
here to review the notice in full.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE PROCESS YOUR PERSONAL
INFORMATION?
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
5. HOW LONG DO WE KEEP YOUR INFORMATION?
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
7. DO WE COLLECT INFORMATION FROM MINORS?
8. WHAT ARE YOUR PRIVACY RIGHTS?
9. CONTROLS FOR DO-NOT-TRACK FEATURES
10. DO WE MAKE UPDATES TO THIS NOTICE?
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT
FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest
in obtaining information about us or our products and Services, when you participate in activities
on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on
the context of your interactions with us and the Services, the choices you make, and the products
and features you use. The personal information we collect may include the following:

• Names
• Phone numbers
• Billing addresses
• Mailing addresses
• Email addresses
• Debit/credit card numbers

Sensitive Information. When necessary, with your consent or as otherwise permitted by
applicable law, we process the following categories of sensitive information:

• Financial data

Payment Data. We may collect data necessary to process your payment if you make purchases,
such as your payment instrument number (such as a credit card number), and the security code
associated with your payment instrument. All payment data is stored by Stripe. You may find
their privacy notice link(s) here: https://stripe.com/privacy.

All personal information that you provide to us must be true, complete, and accurate, and you
must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and
device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This
information does not reveal your specific identity (like your name or contact information) but
may include device and usage information, such as your IP address, browser and device
characteristics, operating system, language preferences, referring URLs, device name, country,
location, information about how and when you use our Services, and other technical information.
This information is primarily needed to maintain the security and operation of our Services, and
for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

• Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and
performance information our servers automatically collect when you access or use our
Services and which we record in log files. Depending on how you interact with us, this
log data may include your IP address, device information, browser type, and settings and
information about your activity in the Services (such as the date/time stamps associated
with your usage, pages and files viewed, searches, and other actions you take such as
which features you use), device event information (such as system activity, error reports
(sometimes called “crash dumps”), and hardware settings).

• Device Data. We collect device data such as information about your computer, phone,
tablet, or other device you use to access the Services. Depending on the device used, this
device data may include information such as your IP address (or proxy server), device
and application identification numbers, location, browser type, hardware model, Internet
service provider and/or mobile carrier, operating system, and system configuration
information.

• Location Data. We collect location data such as information about your device’s
location, which can be either precise or imprecise. How much information we collect
depends on the type and settings of the device you use to access the Services. For
example, we may use GPS and other technologies to collect geolocation data that tells us
your current location (based on your IP address). You can opt out of allowing us to
collect this information either by refusing access to the information or by disabling your
Location setting on your device. However, if you choose to opt out, you may not be able
to use certain aspects of the Services.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to comply with law. We may also
process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact
with our Services, including:

To deliver and facilitate delivery of services to the user. We may process your
information to provide you with the requested service.

• To respond to user inquiries/offer support to users. We may process your information
to respond to your inquiries and solve any potential issues you might have with the
requested service.

• To send administrative information to you. We may process your information to send
you details about our products and services, changes to our terms and policies, and other
similar information.

• To fulfill and manage your orders. We may process your information to fulfill and
manage your orders, payments, returns, and exchanges made through the Services.

• To request feedback. We may process your information when necessary to request
feedback and to contact you about your use of our Services.

• To send you marketing and promotional communications. We may process the
personal information you send to us for our marketing purposes, if this is in accordance
with your marketing preferences. You can opt out of our marketing emails at any time.
For more information, see “WHAT ARE YOUR PRIVACY RIGHTS?” below).

• To deliver targeted advertising to you. We may process your information to develop
and display personalized content and advertising tailored to your interests, location, and
more.

• To post testimonials. We post testimonials on our Services that may contain personal
information.

• To evaluate and improve our Services, products, marketing, and your experience.
We may process your information when we believe it is necessary to identify usage
trends, determine the effectiveness of our promotional campaigns, and to evaluate and
improve our Services, products, marketing, and your experience.

• To identify usage trends. We may process information about how you use our Services
to better understand how they are being used so we can improve them.

• To determine the effectiveness of our marketing and promotional campaigns. We
may process your information to better understand how to provide marketing and
promotional campaigns that are most relevant to you.

3. WHEN AND WITH WHOM DO WE PROCESS YOUR PERSONAL
INFORMATION?

In Short: We may process information in specific situations described in this section and/or with
the following categories of individuals.

We may process your data with vendors, service providers, contractors, or agents who perform
services for us or on our behalf and require access to such information to do that work.

The categories of individuals we may process personal information with are as follows:

• Data Analytics Services
• Order Fulfillment Service Providers
• Payment Processors
• Ad Networks
• Data Storage Service Providers
• Retargeting Platforms
• Sales & Marketing

We also may need to process your personal information in the following situations:

• Business Transfers. We may process or transfer your information in connection with, or
during negotiations of, any merger, sale of company assets, financing, or acquisition of
all or a portion of our business to another company.

• When we use Google Maps Platform APIs. We may process your information with
certain Google Maps Platform APIs (e.g., Google Maps API, Places API). To find out
more about Google’s Privacy Policy, please refer to this link.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your
information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or
store information. Specific information about how we use such technologies and how you can
refuse certain cookies is set out in our Cookie Notice.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in
this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set
out in this privacy notice, unless a longer retention period is required or permitted by law (such
as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping
your personal information for longer than 2 years.

When we have no ongoing legitimate business need to process your personal information, we
will either delete or anonymize such information, or, if this is not possible (for example, because
your personal information has been stored in backup archives), then we will securely store your
personal information and isolate it from any further processing until deletion is possible.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and
technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures
designed to protect the security of any personal information we process. However, despite our
safeguards and efforts to secure your information, no electronic transmission over the Internet or
information storage technology can be guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorized individuals will not be able to
defeat our security and improperly collect, access, steal, or modify your information. Although
we will do our best to protect your personal information, transmission of personal information to
and from our Services is at your own risk. You should only access the Services within a secure
environment.

7. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the
Services, you represent that you are at least 18 or that you are the parent or guardian of such a
minor and consent to such minor dependent’s use of the Services. If we learn that personal
information from users less than 18 years of age has been collected, we will deactivate the
account and take reasonable measures to promptly delete such data from our records. If you
become aware of any data we may have collected from children under age 18, please contact us
at support@scrubperfectcleaning.com.

8. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or terminate your account at any time.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal
information, you also have the right to complain to your local data protection supervisory
authority.

You can find their contact details here: https://ec.europa.eu/justice/dataprotection/bodies/authorities/index_en.htm.
If you are located in Switzerland, the contact details for the data protection authorities are
available here: https://www.edoeb.admin.ch/edoeb/en/home.html.


Withdrawing your consent: If we are relying on your consent to process your personal
information, which may be express and/or implied consent depending on the applicable law, you
have the right to withdraw your consent at any time. You can withdraw your consent at any time
by contacting us by using the contact details provided in the section “HOW CAN YOU
CONTACT US ABOUT THIS NOTICE?” below.

However, please note that this will not affect the lawfulness of the processing before its
withdrawal, nor when applicable law allows, will it affect the processing of your personal
information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our
marketing and promotional communications at any time by clicking on the unsubscribe link in
the emails that we send, replying “STOP” or “UNSUBSCRIBE” to the SMS messages that we
send, or by contacting us using the details provided in the section “HOW CAN YOU CONTACT
US ABOUT THIS NOTICE?” below. You will then be removed from the marketing lists.

However, we may still communicate with you — for example, to send you service-related
messages that are necessary for the administration and use of your account, to respond to service
requests, or for other non-marketing purposes.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If
you prefer, you can usually choose to set your browser to remove cookies and to reject cookies.

If you choose to remove cookies or reject cookies, this could affect certain features or services of
our Services. To opt out of interest-based advertising by advertisers on our Services visit
http://www.aboutads.info/choices/.

If you have questions or comments about your privacy rights, you may email us at
support@scrubperfectcleaning.com.


9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a DoNot-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to
have data about your online browsing activities monitored and collected. At this stage no
uniform technology standard for recognizing and implementing DNT signals has been finalized.
As such, we do not currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a standard for online
tracking is adopted that we must follow in the future, we will inform you about that practice in a
revised version of this privacy notice.


11. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by
an updated “Revised” date and the updated version will be effective as soon as it is accessible. If
we make material changes to this privacy notice, we may notify you either by prominently
posting a notice of such changes or by directly sending you a notification. We encourage you to
review this privacy notice frequently to be informed of how we are protecting your information.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at
support@scrubperfectcleaning.com or by post to:

Scrub Perfect LLC
4604 49th Street N Suite 1449
St. Petersburg, FL 33709
United States


13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT
FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the
personal information we collect from you, change that information, or delete it. To request to
review, update, or delete your personal information, please submit a request form by clicking
here.